Free shipping on orders over $200!

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

WHAT IS YOUR CANCELLATION POLICY?

HOW CAN I CHECK MY ORDER STATUS?

I RECEIVED A DEFECTIVE PRODUCT, NOW WHAT?

DO YOU OFFER PROMOTIONS OR SALES?

DO YOU OFFER GIFT WRAP?

WHERE DO YOU SHIP OR DO YOU SHIP INTERNATIONALLY?

WHAT ARE THE SHIPPING OPTIONS?

DO YOU OFFER FREE SHIPPING AS WELL AS FREE SHIPPING ON RETURNS AND EXCHANGES?

WHAT CARRIERS DO YOU USE?

WHAT IS YOUR RETURN POLICY?

CAN I RETURN A GIFT CARD?

CAN I USE YOUR MATS IF I AM ALLERGIC TO LATEX?

HOW CAN I MAKE MY SUEDE MATS GRIPPIER?

HOW DO I DETERMINE IF MY CHILD NEEDS A CHILD VS. ADULT SIZED MAT?

DO YOUR MATS HAVE A RUBBER ODOR TO THEM?

WHEN SHOULD I REPLACE MY OLD MAT?

WHERE CAN I RECYCLE MY OLD MAT?

WHAT ORDER SHOULD I PLACE MY INITIAL FOR MONOGRAM

WHERE IS THE EMBROIDERY PLACED ON THE STRAP?

WHAT MAKES JOLLIE'S MATS SO ECO-FRIENDLY?

WHY ARE YOUR MATS NOT MANUFACTURED IN THE US?

HOW SHOULD I CLEAN MY MAT?

CAN I MACHINE WASH MY MAT?

HOW SHOULD I STORE MY MAT?

CAN I USE MY MAT OUTSIDE?

WHERE DO YOU DONATE YOUR PRODUCTS FOR THE JOLLIE GIVES BACK PROGRAM?

HOW DOES MY ORGANIZATION APPLY TO BE A JOLLIE PARTNER?

I KNOW A CHILD BATTLING CANCER. CAN I SEND THEM A MAT?

I WANT TO PLACE A LARGE ORDER FOR MY STUDIO. HOW CAN I DO THIS?

DO YOU OFFER A SCHOOL PACK FOR THE HAPPY KID KIT?

DO YOU HAVE A STORE FRONT?

DO YOU SELL THROUGH RETAILERS?

DO YOU WHOLESALE YOUR PRODUCTS?

DO YOU HAVE AN AMBASSADOR PROGRAM?

WHOM DO I EMAIL FOR PRESS INQUIRIES?

Have a question we didn’t answer here?
Email us at help@bejollie.com and we will get back to you as soon as possible!

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